Upgrades to note 7
on 17-08-2016 15:47
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on 17-08-2016 15:47
My credit card details are floating around somewhere, i don't know if I'm getting a phone or not, today I have had wifi charger and sd delivered that are useless without phone, sort it out or i cancel the whole order and get a phone from Samsung themselves and cease my contract in 4 months time.
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on 17-08-2016 15:51
Hi @Anonymous,
Welcome to the community! We experienced an issue with a few upgrade orders yesterday. Have you tried again today?
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.
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on 17-08-2016 16:04
Doesn't bode well for the iPhone launch if there are problems with Note7 pre orders
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on 17-08-2016 16:25
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on 17-08-2016 16:25
Many have experienced difficulties with the online ordering process.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 17-08-2016 16:26
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on 17-08-2016 16:26
Supposed to be fixed now....
on 17-08-2016 16:29
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on 17-08-2016 16:29
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on 17-08-2016 16:47
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on 17-08-2016 16:47
If O2 don't get this fixed asap they will lose a lot of orders. Quite ridiculous really to put a flagship phone up for pre-order and have these sort of issues....
Veritas Numquam Perit
on 17-08-2016 17:40
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on 17-08-2016 17:40
I've just received a text telling me it's fixed but still can't complete or cancel the partial upgrade I started yesterday....not happy
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on 17-08-2016 17:46
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on 17-08-2016 18:08
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on 17-08-2016 18:08
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.