Solved: Unwanted messages

Anonymous · ‎25-08-2016

Hi this is patricia can you block no.64405 from sending mesages as its costing me 4.99p each time they send a message ...thankyou ...

Cleoriff · ‎25-08-2016

Hi @Anonymous Have a look at this help thread https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-steps-to/m-p/386364#M37293

Also report it to PhonePayPlus http://www.phonepayplus.org.uk/for-consumers/unexpected-phone-charge

Veritas Numquam Perit

Cleoriff · ‎25-08-2016

Hi @Anonymous Have a look at this help thread https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-steps-to/m-p/386364#M37293

Also report it to PhonePayPlus http://www.phonepayplus.org.uk/for-consumers/unexpected-phone-charge

Veritas Numquam Perit

MI5 · ‎25-08-2016

O2 can't block individual numbers.
You need to trace the company through phonepayplus and contact them yourself to stop the texts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-08-2016

@Anonymous You have most likely clicked on something & subscribed to it & that's why you are being charged

jonsie · ‎25-08-2016

Delete Facebook. ...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS