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Unable to purchase more than two SIM cards

Gogga
Level 1: Joiner
  • 1 Posts
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Registered:

Hi,

I'm trying to migrate my family pay monthly SIM cards from Virgin to O2 (new customer), however I cannot make a purchase for more than a 1x Pay Monthly SIM at a time online.  I've managed to purchase two online but now am unable to order more as I have exceeded the number of credit checks which will have a negative impact on my credit score.  Seriously.  Why make it so hard to do something yourself online (how hard is it to add a QTY to the SIM field).  When I called to purchase more I got through to a call centre in India and was told that I had to wait 30 calendar days before purchasing the remaining SIM cards and that he couldn't help me due to the hit on my credit score as he would have to do credit checks for each SIM card as well.  Is this really the case?  Seems bizarre to me and discourages customers from using O2 surely (well it's certainly put me off).

I'd appreciate your thoughts on this.

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madasaf1sh
Level 54: Stellar
  • 3450 Posts
  • 24 Topics
  • 766 Solutions
Registered:

@Gogga 

 

You arent guaranteed to be allowed 4 new connections to o2, and its upto o2 and what they allow you to have, and to protect o2 and the customer from potential fraud..   I cant remember any network allowing you to order more than 1 at a time...

 


Also your credit score is a fictional number, o2 and others look at your credit file.

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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1 REPLY 1

madasaf1sh
Level 54: Stellar
  • 3450 Posts
  • 24 Topics
  • 766 Solutions
Registered:

@Gogga 

 

You arent guaranteed to be allowed 4 new connections to o2, and its upto o2 and what they allow you to have, and to protect o2 and the customer from potential fraud..   I cant remember any network allowing you to order more than 1 at a time...

 


Also your credit score is a fictional number, o2 and others look at your credit file.

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
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