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Transferring from PAYG to monthy

Diane2
Level 1: Joiner
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Does anyone know what happens if you have a balance on PAYG & then you change to pay monthy but keep your number?
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MI5
Level 94: Supreme
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@Diane2 

Your PAYG balance will be transferred as a credit to your monthly account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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