on 06-12-2018 22:40
on 06-12-2018 22:43
Doubtful but you need to wait to see if O2 announce they will compensate people but it's unlikely.
on 06-12-2018 22:44
on 06-12-2018 22:44
@Lilishep38 You are one of 32 million customers who did not have service today. Chances are low that there will be compensation, and if there is, it will be very little. https://status.o2.co.uk/
on 06-12-2018 22:44
You are one of 32 million experiencing the same problem so no compensation will be offered if the service is back on fully by tomorrow. Mine has already been restored
Veritas Numquam Perit
on 06-12-2018 22:45
I have had no coverage since 5am this morning, just got it back, hope we are going to be compensated for this.
on 06-12-2018 22:46
on 06-12-2018 22:46
@Cleoriff wrote:You are one of 32 million experiencing the same problem so no compensation will be offered if the service is back on fully by tomorrow. Mine has already been restored
3G is back
https://www.manchestereveningnews.co.uk/news/uk-news/o2-network-down-service-fix-15518131
on 06-12-2018 22:47
on 06-12-2018 22:47
Yes I have just checked here https://status.o2.co.uk/
Veritas Numquam Perit
on 06-12-2018 22:48
Not likely as service is already being restored & it’s not even 24 hours since it went down plus they said to expect it fully sorted by morning
on 10-12-2018 10:47
Hi @Lilishep38, and thanks for your comments earlier. We have an official topic about issues with the network so we're locking this thread to keep the conversation in one place. Please use this thread to find out our latest updates and share your feedback.
Thanks,
The community team.