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Todays problem

Lilishep38
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Am I going to receive compensation for no service that I expect and pay for? I have been without service since 6am.

This affects my work and day to day activities.
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jonsie
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Doubtful but you need to wait to see if O2 announce they will compensate people but it's unlikely.

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Bambino
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@Lilishep38 You are one of 32 million customers who did not have service today. Chances are low that there will be compensation, and if there is, it will be very little. https://status.o2.co.uk/

I DO NOT WORK FOR O2



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Message 3 of 9
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Cleoriff
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@Lilishep38

You are one of 32 million experiencing the same problem so no compensation will be offered if the service is back on fully by tomorrow. Mine has already been restored

*The Game Is On*

Girl in a jacket
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GeeCee
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I have had no coverage since 5am this morning, just got it back, hope we are going to be compensated for this.

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jonsie
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@Cleoriff wrote:

@Lilishep38

You are one of 32 million experiencing the same problem so no compensation will be offered if the service is back on fully by tomorrow. Mine has already been restored


3G is back

https://www.manchestereveningnews.co.uk/news/uk-news/o2-network-down-service-fix-15518131

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Cleoriff
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Yes I have just checked here https://status.o2.co.uk/

*The Game Is On*

Girl in a jacket
Message 7 of 9
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Anonymous
Not applicable

Not likely as service is already being restored & it’s not even 24 hours since it went down plus they said to expect it fully sorted by morning 

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Marjo
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Hi @Lilishep38, and thanks for your comments earlier. We have an official topic about issues with the network so we're locking this thread to keep the conversation in one place. Please use this thread to find out our latest updates and share your feedback. 

 

Thanks, 

 

The community team. 

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