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Text messages not delivering

Rachel120901
Level 1: Joiner
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Registered:
I cannot send people text messages as they won’t deliver. This has been happening since yesterday
Message 1 of 10
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9 REPLIES 9

Anonymous
Not applicable

@Rachel120901 There was a nationwide outage yesterday. Try rebooting your phone 

Message 2 of 10
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Rachel120901
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I have re booted my phone and they are still not sending
Message 3 of 10
890 Views

Anonymous
Not applicable

@Rachel120901 Have you tried clearing the sim? Maybe you could try a new SIM card. You can get one from your local O2 store

Message 4 of 10
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Rachel120901
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It’s not just me affected everyone of my friends who are on o2 are affected
Message 5 of 10
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Anonymous
Not applicable

@Rachel120901 32 million people were affected yesterday so it may take time to reach you 

Message 6 of 10
850 Views

Rachel120901
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Do you know how long this will take
Message 7 of 10
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Cazmia
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@AnonymousThere are a LOT of o2 customers affected by this, my mother and I are also affected (and o2 customers). Rebooting the phone does nothing.

 

Most of us have been directed to post in the massive topic from yesterdays issues but are being told that we cannot get help here.

Message 8 of 10
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Jane61
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Hi. I can't send texts either and have tried everything but getting a new sim! It must be the network still faulty.

Message 9 of 10
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EmilieT
Former Staff
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Hi @Rachel120901, thanks for your comments. We have an official topic about issues with the network so we're locking this thread to keep the conversation in one please. Please use this thread to find out our latest updates and share your feedback. 

 

Thanks, 

 

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Message 10 of 10
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