cancel
Showing results for 
Search instead for 
Did you mean: 

Switch Up issues

LM6X2
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi there has anyone received any switch up issues, I placed a switch up request, placed and order was sent however was cancelled by o2 and not one customer service agent has been able to help for many days now, any tips?

Message 1 of 2
272 Views
1 REPLY 1

madasaf1sh
Level 76: Forum Legend
  • 10411 Posts
  • 56 Topics
  • 3053 Solutions
Registered:

@LM6X2 

 

Switchups have to be done in store, so you are best placed doing it at your local o2 store Guide: Introducing O2 Switch Up. Swap phones whenever you want! 


Also depending on when your Plus Plan stared means you may be on the 90 day terms..

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 2
263 Views