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Still having SMS issues on Friday morning.

MontyBiggles
Level 1: Joiner
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Registered:

My data is back up now and I can make phone calls BUT  my SMS is still playing up.

All my SMS fail to send and when I receive SMS I get multiple copies.

I am guessing there's an issue where the SMS confirmation messages are being lost in the system so my phone keeps sending the message thinking they have not got through?

I have re-started my phone too.

I'm on Tesco Mobile Pay Monthly (who use 02) with and iPhone SE.

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gmarkj
Level 55: Good Authority
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Registered:
If you are on Tesco then you would need to contact them about any issues you are having.
Tesco buy network off o2 so o2 have no control over what your phone is doing.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
Level 94: Supreme
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Registered:
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DanielPA
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Registered:

Thanks for reporting issues with the network. As others have mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread for updates and to share your feedback. 

 

Thanks, 

 

The community team. 

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