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Stay with 02, and keep number

Whu1980
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I currently have a contract with 02 and I pay monthly,  I'm now over contract and want to change my phone.  However the price of the contract is literally half the price going through mobile phone direct instead of my02 upgrade.  So is there any way I can get a phone through mobile phone direct and stay with 02 and keep the same number as now. It seems ridiculous that I can keep the same number if I leave 02 but can't if I stay with them,  I actually have 2 phones that I want to do this with. 

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gmarkj
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You can do it that way @Whu1980 

Take the deal with mobile phones, then when it arrives call o2 and ask them to MIGRATE the number from the old sim to the new one.

I've done that a couple of times.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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jonsie
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You can have your number migrated to the new phone which will close your current account

All quite easy to do with a phone call

Guide: Migration & porting into O2  

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Whu1980
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Thank you so much,  that is really helpful 

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Whu1980
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Thank you,  that is very much appreciated,  and excellent news. 

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jonsie
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