Hi All .
unfortunately it seam i am only here to complain 😞
I have had a niggling problem for a long time Signal strength network team has had a few tickets and have made no real difference , so i got fed up today after i found i missed a important call because i only get a 1 bar signal inside my house , only 2 or 3 outside 😞 .
so i decided to try a Guru Chat eventually after trying all basic checks , which i have done lots of times before , i got passed to the Network team
Did checks again ,removed sim , reset all network settings on my LG K520 set all to defaults restared phone set it to 2g only ,,,,, Hay ho it works perfect 100% signal
go back to 4G 😞 signal lost , GURU says well you will have to use 2G inside house then swap to 4G outside What are you for real ?
then he says
by settings to your phone to 2g which seems to be working alright indoors will help your make calls indoors in our terms and conditions we have made it very clear we do not guarantee coverage indoors
previously i have been told from the network team a signal booster had been fitted to my nearest mast Guru the left the chat " is there any other thing I can do for you today"
So what can i do ? stick to 2G or use 4G with minimal signal , but what the point of having 4G if it dont work
not what you want to hear but i did this guide
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Do-you-have-poor-coverage-signal-Indoors-This-m... to add now on certain handsets wifi calling is an option if you have wifi
The big problem is that signal will vary depending on obstruction, house material, insulation etc and no network will guarantee you signal indoors.
Me? I want to use a phone and tariff to its full capability and easy for me to say but I would be looking at paying any termination fees and finding a network that provides what I need.
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