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SUBSCRIBE TO PACKET DATA FIRST - NEW PHONE NO INTERNET

Anonymous
Not applicable
JUST GOT A NEW PHONE AND WHEN I TRY AND GO ON THE INTERNET WITH MY CONTRACT SIM IT SAYS "SUBSCRIBE TO PACKET DATA FIRST" DOES ANYONE KNOW WHAT TO DO SO I CAN ACCESS INTERNET AND SEND MULTIMEDIA MESSAGES, THANKS IN ADVANCE FOR ANY HELP :slight_smile:
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jonsie
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Text ACTIVE to 2020 and save the settings when they are sent to you.
ps DON'T SHOUT!
Message 2 of 9
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Anonymous
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Ooops sorry :slight_smile: Thanks for reply, it says "Unfortunately we had problems dealing with your request for settings. Please contact Customer Service." 😞
Message 3 of 9
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jonsie
Level 94: Supreme
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jonsie
Level 94: Supreme
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Anonymous
Not applicable
its a Nokia 2220 Slide :slight_smile:
Message 6 of 9
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Anonymous
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it says to "If you need to get settings again, text ACTIVE to 2020." but that doesnt work :robotsad:
Message 7 of 9
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jonsie
Level 94: Supreme
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The phone isn't listed on O2 which is why the system is proving a little difficult. You can enter the settings manually from the links ::
http://www.filesaveas.com/gprs.html#o2
http://www.filesaveas.com/mms.html
or you may be able to download them directly from nokia.co.uk
Message 8 of 9
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Anonymous
Not applicable
"SUBSCRIBE TO PACKET DATA FIRST" either means a Network Problem in your area or GPRS is not enabled on your account as a general rule of thumb.
Best contact O2 Customer Services who will ensure this is enabled and will send the settings out for you - might as well get it done in one call:
http://www.o2.co.uk/contactus
Message 9 of 9
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