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S20 Ultra, confirmed compensation

AlexH95
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O2 today confirmed affected customers will be offered compensation but only on receival of handset, so likely never at this rate!

Back office order team confirmed no new deliveries for 2 weeks at least
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Crofty
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Hi how was this confirmed as ive not seen anything alao how are they offering compensation. Still being told i should have mine on the 29th this month
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AlexH95
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Call 202 mate I was on live chat and was aked to call so I did, they advised we need to call once we receive the Handset and they will compensate but she said they cannot speak further on it until the device is received.

Yeah I was promised 17th to 19th but they are now telling me at minimum a further 2 weeks so next date will be 30th March for them to receive devices
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AlexH95
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At this rate we may aswell pre order the S21 we might get it by 2025 😂
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Crofty
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@AlexH95. Yeah was promised several dates for delivery aswell. Second but last person i spoke to said they have confirmed date for delivery as the 29th then last person told me he will see what he can do to get it sooner and will txt me by tomorrow to let me know but he also told me he would send an email straight away with the details of what ws sent wich still havent recived
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AlexH95
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@Crofty just had it confirmed it's 1 month free on your contract
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Crofty
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That would be acceptable but will wait to see if that happens lol
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