cancel
Showing results for 
Search instead for 
Did you mean: 

Roaming

Anonymous
Not applicable

Why do I get 3G in Europe when I have and pay for 4G in the UK?

 

Message 1 of 33
5,055 Views
32 REPLIES 32

MI5
Level 94: Supreme
  • 150131 Posts
  • 641 Topics
  • 28602 Solutions
Registered:
Because O2 don't have any 4g roaming agreements with international networks.
4g is also not charged extra for in UK, so you aren't actually paying any extra for it, theoretically.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 33
2,806 Views

Cleoriff
Level 94: Supreme
  • 126663 Posts
  • 834 Topics
  • 7569 Solutions
Registered:

Hi @Anonymous O2 do not have any 4G arrangements in Europe. You will only get 3G

Veritas Numquam Perit

Girl in a jacket
Message 3 of 33
2,806 Views

jonsie
Level 94: Supreme
  • 94641 Posts
  • 611 Topics
  • 7060 Solutions
Registered:
Message 4 of 33
2,805 Views

Anonymous
Not applicable

I have been exasperated with the poor O2 data roaming service even after paying my £1.99 per day thus far, but I was hoping that from today it would perhaps improve to 4G. 

 

Since it hasnt, I guess that I should look at changing to another network that does have 4G when in Europe. 

 

Any suggestions?

Message 5 of 33
2,793 Views

jonsie
Level 94: Supreme
  • 94641 Posts
  • 611 Topics
  • 7060 Solutions
Registered:

I don't blame you. As it stands, data roaming is pathetic. Personally I always use a local sim and wifi. 

Message 6 of 33
2,789 Views

MI5
Level 94: Supreme
  • 150131 Posts
  • 641 Topics
  • 28602 Solutions
Registered:
EE does as I use it when abroad but in theory there shouldn't be any data speed throttling from today when in EU on O2, so it may not be so much of an issue anymore?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 33
2,789 Views

Anonymous
Not applicable
Data speeds abroad are abysmal so I stick to local wifi hotspots while abroad but it will be interesting to see what happens after the changes that come into effect today do
Message 8 of 33
2,782 Views

Anonymous
Not applicable

I posted because it is today, and I'm in Spain, and it's still 3G, and it is still particularly slow 3G. Slower than the slowest 3G that I've ever experienced even in the UK many years ago. 

 

So, is O2 bending the new rules?

Message 9 of 33
2,780 Views

Anonymous
Not applicable

@Anonymous They are not bending the rules. As you have been told there are no 4G roaming agreements in place that we know  off so please just give the changes a chance to work 

Message 10 of 33
2,774 Views