Roaming in Europe

Anonymous · ‎05-06-2017

My friends on other networks can already roam in Europe using their UK allowance, however O2 are introducing this from 15th June. Why is this?

I am traveling in Europe and returning to the UK before 15th so I can't make use of this. Yes, I can add bolt-ons to my account to reduce the cost but this isn't the same as using my UK allowance. Anyone know why O2 are behind Vodafone, BT and Three?

MI5 · ‎05-06-2017

O2 are following the legislation to the dates specified.
It a business decision made by the board.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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jonsie · ‎05-06-2017

June 15th was always the date that the networks had to heed the legislation. O2 have decided to abide by that date unfortunately. Good on the other networks to introduce the new rules sooner.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

PhoneChanger · ‎05-06-2017

Its worth pointing out the for the other networks (Vodafone for definite) it is currently only for new or upgrading customers before the 15th when it will be available to remaining customers