Re: Positive feedback

debbiebrown100 · ‎12-09-2021

Hi, I can't find anywhere to leave positive feedback for one of your employee's so I thought I would post here. After months and months of trying to sort out an issue I went into the stockport store for help and the person who served me Paul Taylor went above and beyond to help resolve my issue. We were on a number of phone calls to customer services which took over 2 hours but he didn't give up and we got there in the end. I can't say enough about how brilliant he is and such a huge asset to your company, thanks Debbie Brown

pgn · ‎12-09-2021

Thank you, @debbiebrown100 - I'll tag in the Community Forum managers, who will be able to help get your feedback to the right place: @TheresaV @Martin-O2

Praise is always appreciated. 👍

Links to O2 Social Media Team here

Martin-O2 · ‎13-09-2021

Thanks for the tag on this one @pgn!

@debbiebrown100 I'm really pleased to hear that you had such a great experience at the Stockport store! I'll make sure your feedback reaches Paul. 😎

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