Would just like to make a note of how excellent the service was from staff member Terrance! (Phone call/ payment team)
Such a lovely, kind soul.
Made my morning! just hope he is recognised as we need more people like him.
(hope I have written this in the correct place and he sees this)
Lovely to hear you had such a positive experience @Katronamckay! I will make sure to send you a private message for some further details, so we can make sure to pass it on to the right team
Thanks for the tag @Cleoriff 😉
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