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Payment Breaks

Gav97
Level 1: Joiner
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Hi all,

Just wondering if O2 offer payment breaks as I've come out of work due to a disability and currently struggling financially.

 

I should be receiving my disability benefit by June so that's still this month and next month I have to pay for (28th bill day) but I'm gonna struggle.

 

if they do issue payment breaks will my phone still be active as I need to make calls and texts for my disability claims.

 

Any advice? Thanks in advance.

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Bambino
Level 85: Esteemed
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@Gav97 You would need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2



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Enlli
Level 66: Unequalled
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O2 don't normally do payment breaks

Best you contact Payment Management

You can get in touch with Payment Management team on 0800 902 0217 

 

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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