cancel
Showing results for 
Search instead for 
Did you mean: 

PAC Generator

Anonymous
Not applicable
Just tried to get my PAC code to switch mobile providers. I tried the online chat and all seemed good.
Was told they could get it for me and was asked why I am switching following my answer was informed that they couldn't get the PAC code and had to ring customer support.

So I persevered however on the phone I was told the service o2 use to generate PAC code was down. Does this happen often?
I was told to ring the following day but was hoping to get it today should I try again this afternoon as I have no idea how long these things take to fix.
Thanks
Message 1 of 8
3,732 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 143409 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
You are best to call CS anyway.
You should get the code immediately.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 8
3,718 Views

Bambino
Level 84: Resplendent
  • 22941 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

We are customers here, so we wouldn't know how long it might take. Call CS again later. Worth a try. Don't use Live Chat.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 8
3,718 Views

Anonymous
Not applicable
Yeah I just wondered if anyone had experienced it and therefore had a rough guess how long
Message 4 of 8
3,708 Views

Anonymous
Not applicable
Thanks for the replys
Message 5 of 8
3,707 Views

Bambino
Level 84: Resplendent
  • 22941 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

There's a first time for everything @Anonymouswink Hope you can get your PAC soon.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 6 of 8
3,703 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Please keep us updated on your PAC situation @Anonymous and welcome to the forums! 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 7 of 8
3,685 Views

Anonymous
Not applicable
Will do thanks
Message 8 of 8
3,682 Views