Not Happy At All

VeryAngry · ‎01-09-2018

Raised a complaint off the back of another complaint..waited since yesterday, told 24hour return call would be made, had to chase call back from manager twice, never happened, then calls cut off at 8pm just as I manage to get through to somebody! Not happy one bit! Tomorrow is another day..I will be on phone first thing tomorrow morning..

MI5 · ‎01-09-2018

8.00am is the best time to call and as you've found out, callbacks rarely happen.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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VeryAngry · ‎01-09-2018

Really annoying! The woman even answered my call and then it just cut off, they have it set up really badly if the people already on the phone just get cut off when the phone lines close, they must deal with loads of complaints every day!