cancel
Showing results for 
Search instead for 
Did you mean: 

No signal

Andy191190
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
As you know the 4g signal was off, no calls and no texts came through. I was really annoyed as I lost the opportunity for a job interview. I'm wondering what I can do to get a refund or compensation as I've try to Ring to get answers and it cuts off
Message 1 of 2
284 Views
1 REPLY 1

EmilieT
Former Staff
  • 5427 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hi @Andy191190, and thanks for posting about yesterday's issues with the network. We are finalising how we make it up to our customers and will be contacting them later today about this. 

 

We have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to find out our latest updates and share your feedback. 

 

Thanks, 

 

The community team. 

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 2 of 2
243 Views