No data poor call connection

SP73 · ‎08-08-2023

This is week 9 now of no internect connection no one has helped up to now.!

jonsie · ‎08-08-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

gmarkj · ‎09-08-2023

Do calls and texts work ok @SP73 ?

If no, have you tried a new sim? Or your sim in another phone, or another sim in your phone?

Have you checked your data settings, known as an APN?

See if these links help:

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here