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No Internet

rosb
Level 1: Joiner
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on ‎18-07-2023 18:31

on ‎18-07-2023 18:31

Are virgin mobile customers who have been moved to 02 having Internet problems

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MI5
Level 94: Supreme
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on ‎18-07-2023 18:43

on ‎18-07-2023 18:43

@rosb 

Try resetting your network settings or check you have the correct O2 apn.

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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