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New handset

Anonymous
Not applicable

I have just had my new handset delivered this morning and it does not have the plastic screen cover which every new product has. Is this ok or they sent me used one?

Message 1 of 9
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1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
Did your new handset come in the manufacturers box or a plain / o2 box?

If manufacturers then new, if plain / o2 then refurbished handset.
Message 3 of 9
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8 REPLIES 8

Anonymous
Not applicable
Which handset has been delivered.

Not having the screen shield does not indicate a refurb.

If your concerned then tel O2 and they will be able to confirm the status of the handset.
Message 2 of 9
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Anonymous
Not applicable
Did your new handset come in the manufacturers box or a plain / o2 box?

If manufacturers then new, if plain / o2 then refurbished handset.
Message 3 of 9
1,663 Views

Anonymous
Not applicable

It's a Lumia 925. Thx

Message 4 of 9
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Anonymous
Not applicable
As asked did it come in a sealed manufacturers box.
Message 5 of 9
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Anonymous
Not applicable

oh, it's new then. in the manufacturers box.

Just thought it SHOULD have a shield....

Message 6 of 9
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Anonymous
Not applicable

..and yes. sealed..

Message 7 of 9
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Anonymous
Not applicable
Everyone I've had has had one but it's conceivable some don't or it has been missed off.

I think your good to go.

How's the quality of the handset ?
Message 8 of 9
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Anonymous
Not applicable
Hi

It's new. Enjoy
Message 9 of 9
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