cancel
Showing results for 
Search instead for 
Did you mean: 

My content / personal info

Anonymous
Not applicable

At the bottom of my profile page are 2 links, which I duly clicked to check out what you have on me...

C9B18D90-C4AE-4AB0-BF08-22C574B0D5E1.jpeg

and this is what I got..

5260631B-36B0-4A26-B935-A129EDEF6EA1.jpeg

Have I been done? Any translation available, or is this a wip?

cheers OF

Message 1 of 6
931 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Chicken chow mein with egg fried rice please wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
926 Views

jonsie
Level 94: Supreme
  • 92916 Posts
  • 608 Topics
  • 6913 Solutions
Registered:
Message 3 of 6
899 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Hey @Anonymous those data files are meant for transferring your info to other databases and are downloaded in a machine readable format so they usually look a bit odd. I'm not sure why yours have come out in non-English characters though. Can you try from a PC to see if you get a similar issue? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 6
846 Views

Anonymous
Not applicable

It really @Martin-O2 as I don’t have a pc! But as long as it’s nothing sinister, I’m not worried.

Message 5 of 6
838 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Definitely nothing sinister @Anonymous. They were brought in as part of the GDPR regulations that landed last year. More info on the community side herewink

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 6 of 6
830 Views