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My Faith in O2 CS Restored

Kiwiboy
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

Good morning community - just a quick note to publicly record my appreciation for all of the effort undertaken by @O2Sarah- in sorting out the shambles that was my account. Sarah rectified various issues ranging from incorrect personal details, to incorrect products & services, and did so in a friendly & efficient manner updating me throughout the process.

 

If o2 could populate their contact centres with CS staff of Sarah's calibre, they'd be unstoppable.

 

Thank you again Sarah for smoothing out a rocky start for a new customer, and for restoring my faith in this community's ability & willingness to own an issue and to see it through to resolution.

 

Pete.

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O2Sarah-
Former Staff
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Thank you so much @Kiwiboy. I appreciate the feedback ❤️

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