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MMS charges

Anonymous
Not applicable
iPhone 6
Thought I'd pass on this bit of info which no doubt is already on the forums somewhere.
I was recently charged over £4 for picture messages that I thought I didn't send. However it turns out that I had the " subject field" turned on in settings. So when I entered text into the subject field this became chargeable as a picture message. I did find it in the T&C's. I've now disabled the setting. Lesson learnt.
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MI5
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Thanks for mentioning that.
Some accidental mms help here too
https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...
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Cleoriff
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Thanks for that info @Anonymous... new to me as well....wink

Veritas Numquam Perit

Girl in a jacket
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jonsie
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We've heard of many customers on here mistakenly doing that. An ios phenomena unfortunately. 

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