cancel
Showing results for 
Search instead for 
Did you mean: 

Leaving a sim only contract

Anonymous
Not applicable

Had my sim only contract for 14 months will I be charged if I leave? It was originally a 12 month contract thanks 

Message 1 of 4
2,184 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 123875 Posts
  • 611 Topics
  • 20066 Solutions
Registered:

Hi @Anonymous

You just need to give 30 days notice to end the contract. There are no penalties to pay.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
2,182 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 123875 Posts
  • 611 Topics
  • 20066 Solutions
Registered:

Hi @Anonymous

You just need to give 30 days notice to end the contract. There are no penalties to pay.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
2,183 Views

Anonymous
Not applicable

Thankyou!

Message 3 of 4
2,177 Views

MI5
Level 94: Supreme
  • 123875 Posts
  • 611 Topics
  • 20066 Solutions
Registered:
You're welcome. Advice on cancelling here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
2,169 Views