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International Favourites bombshell

jtuk
Level 3: Thinker
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Outrageous news regarding o2 stopping the International Favourites add on.
Currently we pay £10 per month to call 3 overseas numbers and it allows 3000 minutes. It is an excellent deal. I never use all those minutes but use it every day to call my mom.
Now they are discounting this service and we revert to paying 5p/minute. If you used 3000 minutes at that rate out would cost you£150!!
This is enough to make me considering leaving o2. How can they treat their customers like this???
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jtuk
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Discontinuing not discounting- sorry the phone autocorrect went unnoticed!
Message 2 of 29
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MI5
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Mentioned here already https://community.o2.co.uk/t5/Discussions-Feedback/Alert-on-phishing-message/td-p/1079128 but just another bonus of being with o2 that's ending, making many of us question the point of staying anymore.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 29
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Cleoriff
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@jtukWe are all pretty stunned about that. As we were to hear that they are also stopping TuGo...:smileysad:

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Message 4 of 29
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jtuk
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Skype has some great prices for calling landlines but as o2 reception is so poor in central London you get continuously cut off with the calls dropping and all the while using data.
I don't know what has happened to o2! Not the same company I joined around 2005!
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MI5
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Amen to that....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 29
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jtuk
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Just checked that Vodafone offers 500 international minutes to 100 countries for £7.50!
Time to think about end old contract switch if o2 doesn't care to keep us.
Message 7 of 29
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MI5
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Sounds like a plan.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 8 of 29
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browni
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O2 removing a service that people use?

 

Quelle surprise

#siwy
Message 9 of 29
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Anonymous
Not applicable

Another 1? Next Refresh will be rebranded or something 

Message 10 of 29
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