cancel
Showing results for 
Search instead for 
Did you mean: 

If you are getting SPAM sms you may like this!

Anonymous
Not applicable

  I've been having a lot of fun doing this all week I must confess. I've reported them all! Evil . I'm sick and tired of getting PPI,Casino,etc... sms all the time!

 

Mobile users who receive SPAM messages (PPI, Accident Claims etc) can report the text messages to 7726.

 

Information from all mobile operators is collated and O2 can see which of our customers are being reported as being the originator of SPAM messages.

Sending SPAM messages is against O2’s terms and conditions 6.3 (e) and 8.1:
6.3 You must not use or permit anyone else to use the Service: (e) to persistently send automated unsolicited communications (including SMS spam).
8.1 As well as any other rights we have, we can end the Agreement and/or a Related Agreement at any time, with immediate effect if: (d) you're in breach of paragraphs 6.3 (a)-(e) or you persistently behave in a way that would allow us to bar your SIM Card in accordance with paragraph 7 of this Agreement.

 

We’re sending letters to customers who have been reported as sending SPAM giving them 30 days’ notice of disconnection.

 

What does this mean ?
Customers who have been identified as sending SPAM messages will be given 30 days’ notice of disconnection. They will then, after the 30 days, be disconnected and termination fees will be applied as appropriate.

Message 1 of 19
2,224 Views
18 REPLIES 18

Cleoriff
Level 94: Supreme
  • 111874 Posts
  • 800 Topics
  • 6584 Solutions
Registered:

If there is new info in here @Anonymous maybe it could be added to the guide Adam Temperton did which is currently in use. What do you think?

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-steps-to/m-p/386364#M37293

Veritas Numquam Perit

Girl in a jacket
Message 2 of 19
2,033 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

It's good to see that O2 are doing this as I believe they have for quite a while now.

I'm sure the spam levels would be much higher if it weren't for this.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 3 of 19
2,021 Views

Anonymous
Not applicable

Fine by me. This was all released end of April. Some things already existed, I think the main difference is the Network's approach. Before you could send the sms but you never really knew what for or what would happen but now It's as simple as this, send spam txt and we will disconnect you!

Message 4 of 19
2,002 Views

MI5
Level 94: Supreme
  • 127533 Posts
  • 614 Topics
  • 22169 Solutions
Registered:
Assuming the texts in question originate from an o2 number......?
What about the ones sent from a computer programme or a foreign network?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 19
1,990 Views

Anonymous
Not applicable

No idea! They still ask you to report it even if it's a link,so something must happen...?!

The networks do share inf about these numbers, so the other network numbers also get into trouble... no idea if the sanctions are the same but they cant be that different...

Message 6 of 19
1,986 Views

jonsie
Level 94: Supreme
  • 87000 Posts
  • 594 Topics
  • 5123 Solutions
Registered:
Hey you get spam.... shows you exist right?
2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 7 of 19
1,977 Views

Anonymous
Not applicable

oh JOY!LOL

Message 8 of 19
1,965 Views

Anonymous
Not applicable

I like my SPAM as a fritter in a cob thanks Bouncy

Message 9 of 19
1,958 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

@Anonymous wrote:

No idea! They still ask you to report it even if it's a link,so something must happen...?!

The networks do share inf about these numbers, so the other network numbers also get into trouble... no idea if the sanctions are the same but they cant be that different...


As far as I can tell all this info is accumulated by the ICO who use it to take action against these firms.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 10 of 19
1,956 Views