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Great Customer Service - Hammersmith

SimonPearson
Level 1: Joiner
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Reading these forums, this seems to be to best way to give praise to an o2 Guru, by tagging@Martin-O2

 

I would like to pass praise Stephane Elan's, who is a Guru in the Hammersmith branch.

 

Stephane helped me upgrade three SIM-only accounts to one family account, increasing our data but keeping the same price... and all in under 15 minutes.  His advice, efficiency and professionalism was greatly appreciated.  His knowledge of the packages available, as well as the best way to process that on the system was flawless.

 

It would be appreciated that he receive this message, as thanks.

 

Simon Pearson

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Cleoriff
Level 94: Supreme
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Hi @SimonPearson

What a great post. Thanks for feeding it back on here.

I am sure our Community managers @Marjo or @Martin-O2 will pass this on to Stephane.

Welcome to the forum by the way Welcome

*The Game Is On*

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Martin-O2
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Thanks for sharing your fantastic feedback @SimonPearson! I'll pass this along to the Hammersmith store for you now. smiling

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