on 16-05-2024 13:09
Appreciate the effort in using my reward balance with touch's including the spa industry.
on 16-05-2024 14:27
@S0 Or else what?
This is not O2. This is a customer community. No one here can give you anything.
Speak to customer service.
Call 202 from your mobile or 0344 809 0202 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)