Getting nowhere :'(
on โ19-10-2010 18:33
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on โ19-10-2010 18:33
...still received no email...
Do they do this so the customer just gives up? Because this battle has been going on for 7 months now and I'm getting tired ๐
on โ19-10-2010 21:06
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on โ19-10-2010 21:06
If you are claiming this, then use the O2 Complaint Review Service. List the complaint reference numbers, next to them brief details of the complaint. End by saying you haven't received a reply and then a statement of what you want O2 to do.
Incidentally, have you checked that the replies haven't gone into your junk mail folder.
Personally, when I've emailed them I've had a response varying from 30 minutes to 24 hours.
on โ20-10-2010 02:13
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on โ20-10-2010 02:13
Thank you for your email.
A member of the team will contact you soon about the details in your email.
although the guy that I spoke to on the phone said that nobody with my surname had sent an email at all this month, and others hadn't been found ... which is strange. I definitely sent them, else I wouldn't have gotten the auto-response, surely?
on โ20-10-2010 09:41
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on โ20-10-2010 09:41
- 16454 Posts
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on โ20-10-2010 11:10
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on โ20-10-2010 11:10
I would if you have copies of the auto replies list the date and time on the auto reply emails.
iPad Pro 12.9โ 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
on โ20-10-2010 15:23
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on โ20-10-2010 15:23
Please PM me your name and the mobile number it concerns, I'll have someone double-check.
Thanks
Chris
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on โ20-10-2010 15:27
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on โ20-10-2010 15:27
How do we know you are legit from o2. I would not pass my number to anyone that A had 1 post and B there is no official input from o2 apart from in the broadband sections and they say site admin in an area that only can be asigned by o2/moderators.
JUst call me cautious.
I have in the past had dealings with a chris (i have the surname) in crs but will reserve judgement on my points above unless told otherwise.
I look forward however to be told oficially (from a trusted source) that o2 are finally taking part in the main sections of the forum.
iPad Pro 12.9โ 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
on โ20-10-2010 16:05
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on โ20-10-2010 16:05
I've changed my displayed rank so it now indicates that I'm a site admin, hopefully this will give you a little peace of mind.
Thanks
Chris
(P.S: I was in ERT, actually )
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on โ20-10-2010 16:39
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on โ20-10-2010 16:39
Welcome to the forums and we look forward to some genuine help.
Adam
iPad Pro 12.9โ 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
on โ21-10-2010 13:10
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on โ21-10-2010 13:10