on 19-07-2019 12:01 - last edited on 11-06-2020 08:49 by Marjo
Hi everyone,
In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward
If you spot any further issue too, please let us know in the comments!
Current issues being looked into
-These have been reported to the platform provider and are being investigated-
Current feedback being looked into
-These are being discussed with the different teams involved in the project-
Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback
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on 16-05-2020 16:15
on 16-05-2020 16:15
on 16-05-2020 18:08
on 16-05-2020 18:08
on 16-05-2020 22:10
on 16-05-2020 22:10
on 16-05-2020 22:22
on 16-05-2020 22:22
on 16-05-2020 22:23
on 16-05-2020 22:23
on 18-05-2020 12:42
on 18-05-2020 12:42
Hey @pgn
I know you guys are busy answering all the posts - very much appreciated!!!!
But in general I would love to hear some feedback on the announcements - see what phones you like and if you have one etc
And if you reply it will disappear from the unanswered ones
Also thanks for reporting the youtube issue everyone! Seems like it has been resolved already.
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on 18-05-2020 12:55
on 18-05-2020 12:55
on 18-05-2020 12:59
on 18-05-2020 12:59
18-05-2020 13:08 - edited 18-05-2020 13:09
18-05-2020 13:08 - edited 18-05-2020 13:09
@LukasB wrote:Hey @pgn
But in general I would love to hear some feedback on the announcements - see what phones you like and if you have one etc
And if you reply it will disappear from the unanswered ones
Hi @LukasB!
Yes, we deduced the way to make announcements stop hogging the Unanswered "tab" was to craft an answer... Just wondered if there should be an "Announcements" tab there too:
A bit like the above..?
The only time I am interested in announcements is around renewal time, or if a family member drops their handset into the river... (!). Comments on them, or not, in their own section, they would be of more value then, I suspect - given the average punter rarely takes time to search for their issue before typing in a question 🙄 (the 28th time seeing the same query begins to take its toll on all...!)
The YouTube one was odd, it disappeared as silently as it appeared, but it did lessen interaction on some Off-Topic threads, and hammered Guides with video material from O2's YouTube channel embedded in them.
Thanks for the Champagne 🍾 I'll break it out in Bar Humbug later
on 18-05-2020 13:15
on 18-05-2020 13:15