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Forum development & bugs updates

EmilieT
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Hi everyone, 

 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward slight_smile

 

If you spot any further issue too, please let us know in the comments!

 


 

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

 

  • Kudos and posting box window not working correctly in the blog section
  • New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
  • Read comments stuck in Unread Posts even after being read

 

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

 

  • Various differences between Mobile view and Full view (list here)
  • Size of the homepage header
  • Image in the hompage header
  • Lack of board structure on the homepage

 


 

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback nerd

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
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If you'd like to take part, why not register? slight_smile
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gmarkj
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Also about the first unread post on community guides, help and how to's.
Clicking on them takes you to the original post and not the unread ones!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
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@gmarkj wrote:
Also about the first unread post on community guides, help and how to's.
Clicking on them takes you to the original post and not the unread ones!

Unless you access via email @gmarkj. It's the only way to stop that happening. I agree though, access via unread posts and you have to scroll through pages of comments until you get to the one you want. Annoying!

*The Game Is On*

Girl in a jacket
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jonsie
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This appears to have raised it's ugly head again. Unread posts showing a thread I answered on!

 

Screenshot_20**Personal info**-**Personal info**.png

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Cleoriff
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Not had that for a while @jonsie . Thankfully!!

*The Game Is On*

Girl in a jacket
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MI5
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@Marjo @Martin-O2 

The forum stopped sending notifications at around 1.30 / 2.00 pm today.

Did anything change around that time to cause it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Mi-Amigo
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@Marjo and @Martin-O2 

As @MI5 posted. Forum notifications and e-mail notifications stopped working for me around midday.

This not only caused problems with my running the Word Hunt Diamond game, but I am more concerned that members [inc new ones who have only just joined the forum and/or O2] who have raised a questions will not have received notification of a reply to their query.  

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

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pgn
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Last incomer for me was 12:24pm today, detail below if needed/helpful, @Marjo and @Martin-O2. 

Screenshot_20200217-210108__01.jpg

 

WhatIWon
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jonsie
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Yes lunchtime for me too. Don't know if it makes a difference but I'm using Chrome on the laptop.

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Mi-Amigo
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I`m using Chrome on laptop too @jonsie 

 

"Curiouser and curiouser" said Alice...

Lo and behold... Guess what? I`ve just had the first notification in notification box on forum since midday - informing me of kudos from @pgn  

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

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MI5
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@Mi-Amigo wrote:

I`m using Chrome on laptop too @jonsie 

 

"Curiouser and curiouser" said Alice...

Lo and behold... Guess what? I`ve just had the first notification in notification box on forum since midday - informing me of kudos from @pgn  


Ironically, the same for me too Thinking

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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