10-05-2021 11:09 - edited 10-05-2021 11:10
10-05-2021 11:09 - edited 10-05-2021 11:10
I have been with O2 ever since I started paying for my own phone contract and have never had a bad experience (signal not always ideal but nothing too frustrating). I went into my local store on the 9th of May and had the best customer service I could have wanted. Difficult times with the pandemic but the gurus in the Torquay store were fantastic. They were very prompt to help with my purchase with a healthy dose of banter too. Can't ask for more than that. I even left with a better contract on my phone deal. Unfortunately, I only remember one of their names (Philip) but they were both great. If you could pass on the message, I would be so grateful
on 10-05-2021 11:18
Thank you @Gold3005
It`s always great to hear when a customer receives helpful and friendly advice.
I`ll ask one of our Community managers @Martin-O2 @TheresaV @LukasB to get some details and forward your thanks to the staff at the store in Torquay.
on 10-05-2021 11:19
on 10-05-2021 12:09
on 10-05-2021 12:09
Hi there @Gold3005
That's so great, thank you so much for taking the time to share your positive experience with us! I will send you a private message to make sure I can pass it on to the right people
Thanks for the tag @O2EmmaLouise @Mi-Amigo
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 10-05-2021 17:55
on 10-05-2021 17:55