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Fake accounts?

adamtemp64
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How do the team act on fake accounts?? A Question for Leonard / Abs

 

As I cannot believe the Ceo has an account here and posting o2 business email addresses in the open forum.

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Message 1 of 23
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Anonymous
Not applicable
Hi Adam,

There's no answer to that. We treat it on a case-by-case basis.
Message 2 of 23
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adamtemp64
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Is it a fake or true user????

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 3 of 23
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Anonymous
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Hi Adam,

I don't think we should start commenting on the identity behind any accounts, including this one. Because I don't want to single out accounts, I've removed the link to the specific profile.

Whenever you report something, it is always looked into and actioned accordingly.

Cheers,
Leonard
Message 4 of 23
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adamtemp64
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Please then get the owner to confirm it is not a fake address as posting other contact details breaches t&c

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 5 of 23
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Anonymous
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Hi Adam,

I have removed two of your posts and have sent you a PM with the reasons why. Drop me a PM if you wish to discuss it.

Best,
Leonard
Message 6 of 23
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adamtemp64
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pm sent and a pm sent convince me your full complaint I lodged will be raised again if you ban me be warned others will not be happy

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 7 of 23
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Anonymous
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i believe it maybe a fake as such a high ranking person wouldnt have time to come here & wouldnt breach rules as per adam said

Message 8 of 23
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Anonymous
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@Anonymous wrote:

i believe it maybe a fake as such a high ranking person wouldnt have time to come here & wouldnt breach rules as per adam said


"We are always looking to ensure we think of all our customers. If you would like to contact Stephen.Murad@o2.com he has made arrangements for accessories that would be relevant to you to be available."

 

@Anonymous : Simple answer to a simple question required here please :

 

Is the above quote (which is still a live post) made by a genuine forum member ?

 

As it was posted on 23/08/2012 and is still available to be read, unless you respond to the contrary, I'll assume that Ronan is the "Ronan" that we all believe it to be and not an imposter.

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adamtemp64
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Breaking my silence it is a genuine account and post As I emailed the address in the thread amd had confirmation this morning from Stephen.

 

Yet it is a violation of the t&c and the user it was aimed at should have had it by pm.

 

All It needed was yes it is a real account yesterday

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 10 of 23
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