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Fab customer service

0212
Level 1: Joiner
  • 1 Posts
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Registered:
I just wanted to say a big thanks to Ian in customer services who was able to upgrade my husband and I with brand new phones. Thanks so much! O2 are always amazing and this interaction didn't disappoint.
Message 1 of 6
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5 REPLIES 5

Cleoriff
Level 94: Supreme
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Hi @0212 

Great to hear such a positive post. Good for Ian.

I'll mention our managers @Marjo @Martin-O2  and @LukasB here and they can feed this back for you.

*The Game Is On*

Girl in a jacket
Message 2 of 6
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Martin-O2
  • 7881 Posts
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Thanks for the tag @Cleoriff! And thanks so much for dropping by to leave feedback @0212! I'll drop you a quick message to get a few details so we can track down who you spoke with and pass on your kind words. yahoo

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 3 of 6
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Cassie_1
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Hi can anyone point me the right way to leave positive feedback for an online chat I just had? Was expecting a feedback form but didn't get one and the person was wonderful!

Thanks!
Message 4 of 6
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jonsie
Level 94: Supreme
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Registered:
Message 5 of 6
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Martin-O2
Community Manager
Community Manager
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Registered:

Thanks @jonsie! @Cassie_1 I'm more then happy to take your feedback and pass it over to the advisor you spoke to. I'll drop you a message to grab some details. smiling

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 6 of 6
595 Views