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Delayed order!

Emma11122
Level 1: Joiner
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Paid off my current device plan so I could upgrade! Ordered a new phone on the 23rd expecting next day delivery. Spoke to customer services and said I'd passed the credit check but there's in delay in my order, so my question is how long do the delays take? When should I roughly expect my new phone! Thanks for any advice 

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pgn
Level 76: Forum Legend
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O2's stock management system is not real-time. So it looks like you should contact the sales team, @Emma11122, as they can help with that – message them on Social Media if that works for you on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on

0800 081 0255. Good luck.

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