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Crap customer service

Jammana1
Level 1: Joiner
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Why cant 02 customer service appreciate 02 loyalty

Message 1 of 4
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MI5
Level 94: Supreme
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@Jammana1 

There is no loyalty anymore regardless of where the call centre is.

You may get a discount if you call 202 and say you are thinking of leaving but it won't be a lot unless you spend thousands a year.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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madasaf1sh
Level 76: Forum Legend
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All networks only respect loyalty when you have considerable spend and not just the standard airtime...

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 3 of 4
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MI5
Level 94: Supreme
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Like I said, if you spend thousands......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
797 Views