Complaint and Subject Access Request
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on 01-04-2020 21:51
Hi,
I'm hoping someone can please provide me with the correct phone number and email addresses for the following departments;
Complaints
Subject Access Requests
I have previously contacted the credit referrals team about an error showing on my account that is affecting my credit rating, but the response from them was unsatisfactory given that I was assured the matter was resolved by O2 on multiple occasions (and promised confirmation of this in writing but never received it!)
Any help or tips appreciated, I can give a full account of the original issue if needed but I'm not sure if its relevant?!
Thank you
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on 01-04-2020 21:56
https://www.o2.co.uk/how-to-complain
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 02-04-2020 10:21
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on 02-04-2020 10:21
Thank you so much for your help and prompt reply!
Stay safe and well
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on 02-04-2020 10:40
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on 02-04-2020 10:40
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.