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Compensation

Megan1
Level 1: Joiner
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Will I get compensation when the network was down as I was waiting on an important call.
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MI5
Level 94: Supreme
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No.
You weren't the only one who suffered.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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Not likely if its back on tomorrow.

See main thread here https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1177626#M28139

*The Game Is On*

Girl in a jacket
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Anonymous
Not applicable

Very likely no

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jonsie
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@Megan1 wrote:
Will I get compensation when the network was down as I was waiting on an important call.

Now there's a coincidence, so was I.

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DanielPA
Moderator
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Thanks for reporting issues with the network. As others have mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread for updates and to share your feedback. 

 

Thanks, 

 

The community team. 

Message 6 of 6
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