Compensation

[b4u2]

Hi
Is o2 going to be compensating all the customers for loss of service and inconvenience caused?

[Mamillian]

I doubt it. They don't care. o2 are an embarassment of a network. 

[b4u2]

We're unable to help with compensation at the moment. So I'm requesting you to contact us back once the services are restored.
We'd be able to discuss about the compensation then.

this is what they told me now on live chat

[jonsie]

Well on your own words 'customer service know best!'

....though we could and have in your other posts, told you that already!

[Marjo]

Hi @b4u2 and all, thanks for reporting issues with the network earlier and for your comments. We have an official topic about this so we're locking this thread to keep the conversation in one place. Please use this thread to share your feedback.

Thanks, 

The community team.