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Closing my contract - cancelling SIM

Anonymous
Not applicable

Hi,

 

I moved to Australia so I no longer need my UK sim card. Could you please close my contract and deactivate my SIM card asap?

 

Thanks!

 

Beatrice

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MI5
Level 94: Supreme
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Hi @Anonymous

You will need to follow the advice here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

This is a community forum not o2 customer service. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
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MI5
Level 94: Supreme
  • 128131 Posts
  • 614 Topics
  • 22488 Solutions
Registered:

Hi @Anonymous

You will need to follow the advice here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

This is a community forum not o2 customer service. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
1,062 Views

Anonymous
Not applicable
Customer service will not see your post follow the advice above
Message 3 of 3
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