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Changing account holder

Taff120966
Level 1: Joiner
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My phone is registered to my ex, she had all the families phones on her name. I now want my phone, contracted to O2, which I pay my ex every month to pay my bill, transferred to me, with my bank set up for direct debits to pay my own monthly bill
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MI5
Level 94: Supreme
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@Taff120966 

You need to apply for your own contract and assuming you pass the credit checks, you can transfer the number of your current contract to the new one.

This will end the current contract immediately and generate a final bill, so you need to do this when the contract has reached it's minimum term to avoid cancellation fees.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Marjo
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Hi @Taff120966 welcome to our community! slight_smile

Looks like you got some good next steps above but don't hesitate to post again in case you have any further questions anytime. 

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