Cancel contract

Mark50 · ‎04-07-2023

I will not pay one penny for a call barred contract fix it or cancel it now. I have walked round for 3 days with the wrong number now I have the right number but can not make any calls had enough fix it.

jonsie · ‎04-07-2023

guide here

Guide: Cancelling Your Contract

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

gmarkj · ‎05-07-2023

This is a customer community @Mark50 so we can't fix anything for you.

You need to get in touch with customer services by calling 202 or 0344 809 0202 (assuming you are on a contract), OR 4445 or 0344 809 222 (PAYG).

Best time to call is 8am.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

If you are set on leaving then follow the guide above.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here