Can’t make out going calls
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on 27-08-2024 11:48
I got a new tariff yesterday. I can’t make out going calls since.
o2 customer service is by far the worst
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on 27-08-2024 11:52
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
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on 27-08-2024 12:01
It would seem that you may have requested a new sim when you changed tariff
O2 will have disconnected your current sim
You now need to wait for the sim to be delivered by Royal Mail and then to contact customer service

