Can’t make or receive calls

Chardy1 · ‎04-10-2018

I can’t make or receive calls at present can someone offer some advise as this seems to
be the only way I can get through to yourselves???

MI5 · ‎04-10-2018

Hang on for a fix as there is a major network outage currently.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Dan2 · ‎04-10-2018

Glad you put that Chardy1 - same issue here in Hull, hoping for a quick resolution as this phone is my business and I have to be able to make and receive calls. Issue started for me around 3pm today.

Dan2 · ‎04-10-2018

Thank you

Bs4 · ‎04-10-2018

Chatted with a customer service on live chat and she was trying to calim that it is a planned outage of the network

🙄

Cleoriff · ‎04-10-2018

@Bs4 wrote:
Chatted with a customer service on live chat and she was trying to calim that it is a planned outage of the network

🙄

Planned outage? I wouldn't believe a word Live Chat tell you...lol

Veritas Numquam Perit

Bs4 · ‎04-10-2018

I think if we should be given some sort of refund or something maybe free coffee for a couple of weeks lol

jonsie · ‎04-10-2018

Live chat...gotta love 'em!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

jonsie · ‎04-10-2018

Cuppa sorts most things!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Bs4 · ‎04-10-2018

Is it live chat or a chat bot