There is a mast maintenance in the Cambourne area and all I have is a flaky GSM coverage (no data coverage).
Since I work there this means that I am practically unable to use my phone/tablet all day.
Anybody has any idea when the maintenance is over and what compensation we will receive for the prolonged outage?
Carrying over the allowances to the next month would be a minimum that I expect...
You would have to ring O2 when the service is restored and they may make a goodwill gesture.
Sadly there is no guarantee of continuous service.
Also there is no way of knowing how long repairs will take, but most are done quite quickly.