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Called a Aussie network mobile roaming in London .

Ajay09
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Made a silly mistake of calling a friend who came from Australia staying in London to his Australia number which he's was using as roaming network in London .

I have been charged for international call by o2 for this .

Basically I thought Iam calling a mobile contact number from United Kingdom to a mobile phone number which is physically present in the UK treating it as a Local Call .

Please anyone have any idea how do I prove the mobile number was in UK use alone and it's not an international call .

I have been charged a massive amount by o2 and it's a nightmare now for me .
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MI5
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@Ajay09 

It doesn't matter where the phone is I'm afraid.

You stilll called an international number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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An expensive lesson I'm afraid.

Calling a UK mobile anywhere in the world is included in your allowance

Conversely, calling an international number anywhere in the world is charged at an international rate

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MI5
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Very expensive lesson at £3.00 per min scream

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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